The Advertising-support.com is a malicious application that comes under the category of browser hijackers. It is the newest addition in this category of parasite, and attacked a huge number of windows based computers recently. Once installed, it has the ability to change the browser settings including homepage, default search engine, and DNS settings. This malicious application has the capability to redirect all your searches towards the promotional websites where you are encouraged to buy some products so the hackers can make money from commissions. Besides that, when you pay them online, your confidential information such as credit card number, address, emails, passwords, and shopping preferences also transferred to these hackers which can be used in any online crime or cyber frauds. Most of the antivirus programs are unable to detect Advertising-support.com, because it has the ability to disable all the security tools once installed. This browser hijacker is also used by the hackers to generate traffic on certain websites.
How to Remove Advertising-support.com?
When you come to know that your system is compromised to Advertising-support.com, it is wise to remove this malicious application immediately. You can get rid of this dangerous browser hijacker by getting any updated automatic removal tool from a trusted publisher, or manually. The biggest drawback of the manual removal method is, it can cause permanent damage if you deleted any sensitive registry entry or file. The manual removal method consists of the following steps:-
Reboot the Computer in the Safe Mode
The first step of the manual removal method is, reboot the infected machine in the safe mode. In this regard, you have to restart the PC to terminate the normal mode, and use F8 key to start boot option menu while the PC is in restarting process. You have to select the safe mode option from the list of boot options.
Delete the Malicious Processes
Once the computer started in the safe mode, you have to end the processes that are related to the Advertising-support.com. You can do this by starting the task manager, and hit the processes tab. You have to find as well as delete the following processes from the list available in the task manager window:-
- %AppData%\[RANDOM CHARACTERS]\[RANDOM CHARACTERS].exe
Delete the Associated Files
You have to remove the files and folders related to the Advertising-support.com. In this regard, you have to find the following files by using file explorer, and delete them with the help of Delete key:-
Clean the Windows Registry
In the end, you have to delete the corrupt registry entries to clean the windows registry. In this regard, click on the start button, select run, and type regedit to open the registry editor. Here you have to find and delete the following entries:-
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Advertising-support.com\DisplayIcon %AppData%\[RANDOM CHARACTERS]\[RANDOM CHARACTERS].exe,0
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Advertising-support.com\UninstallString “%AppData%[RANDOM CHARACTERS][RANDOM CHARACTERS].exe” -u
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce\[RANDOM CHARACTERS] %AppData%\[RANDOM CHARACTERS]\[RANDOM CHARACTERS].exe
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Advertising-support.com\ShortcutPath “%AppData%\[RANDOM CHARACTERS]\[RANDOM CHARACTERS].exe” -u
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Advertising-support.com\DisplayName Advertising-support.com
Close the registry editor and restart the system in the normal mode to see the effect of changes you have made.
Disclaimer: Altering your windows registry items and other computer files should only be attempted by knowledgeable computer users. Errors in registry items may lead to some technical problems affecting other aspects of your machine. We advise you to attempt all these manual steps at your own risk, or else it is better use the Automatic Advertising-support.com removal Tool.
This is most safe and easy method. Download Advertising-support.com Removal Tool to automatically remove Advertising-support.com.
If you need any technical assistance in removing the Advertising-support.com,do submit your comments to get clarified.